03:30 01 Jul 20
Very caring and pleasant staff. My mother is being cared for at their memory care facility. Although it's frustrating at the moment to be unable to visit with her the way I'd like (Covid-19 protections), it is very satisfying to know that she is in such great hands. Highly recommended.
02:42 28 Jun 20
My brother moved in about a year from out of state. We have found the staff to be very nice especially the front desk staff and maintenance. Due to the pandemic we have not been able to go inside to visit since mid March due to the protocol in place. We can visit only on the outside so we can't comment on the inside condition now but prior to that time the lobby was clean and welcoming.
15:48 26 Jun 20
The best of Independent, Assisted and Memory Care in Victoria!!! Longevity in the staff and management is key. Great communicators between management and families.
22:07 25 Jun 20
Wonderful place for both of my parents. Very nice facility , wonderful staff and food is good.Have been very diligent with Covid Rules ; so they have been safe. That is a good thing.
22:52 21 Jun 20
My mom has been a resident for about 10 years through the changes in ownership of the facility and of course the coming and going of residents and staff. Enough of the residents have been long term so that it provides a sense of community for her. Also, enough of the staff have remained consistent through the years so as provide continuity of care and have a good knowledge and understanding of my mom's history. Through times of physical and mental health challenges, the nursing support and advocacy have been evident. As I live out of state, I count on good communication from the caregivers to keep me in the loop of my mom's day to day life concerning health and activity level, changes in condition, etc. They have stayed in touch by e-mail and phone calls to provide that input. This facility is nicely maintained and has a homey feel - my mom is content and calls it home so we are pleased with that.Debbie Sohn
13:18 18 Jun 20
They care, they work hard, they are good communicators and they go above and beyond without question. Couldn't ask for more.
03:41 18 Jun 20
17:21 17 Jun 20
16:27 17 Jun 20
13:37 27 Aug 19
They offer so much and they also have fun and compassion for them .
17:45 06 Mar 19
The staff has gone above and beyond for my mom who is in assisted living. I have such comfort knowing her needs are being met and that she is in the hands of excellent care. Elodia has assisted my mom for quite some time and she is patient, kind, and always available. Betty is another staff member that is always making my mom laugh and so gentle and kind. I especially want to recognize Marissa. If you want your family member or loved one seen about, this is the individual who goes above and beyond. She feels like family and treats us like we are. She goes the extra mile, and provides not only care, but companionship for mom. She saw mom through hurricane Harvey and has consistency been available for the care and well being of her every need. Mom's spirit is completely lifted because of the ongoing love and kindness of the staff and care she receives. Every one of you is a blessing and thank you for caring for my mom!
14:30 22 Jun 17